AARDVARK ALLEY SERVICE POLICY
Our Purpose
Aardvark Alley works collaboratively with Korando Faith Widows
& Orphans Group of Kenya.
Aardvark is committed to the development of self-sustaining,
income-generating projects for poor women and children in rural Kenya. Korando Faith earns income through
their export work and pays fair wages to the craftswomen who sell their wares
through Korando. Aardvark returns
a portion of its profit to craftswomen for the development of new
products. Doing business is an ongoing
process—tell your friends about Aardvark—a business that is helping
to build a better life for AIDS orphans and widows.
Shipping & Handling Rates (based on US$ amount of total
order)
From To Rate
0.01 9.99 5.00
10.00 49.99
8.00
50.00 99.99
10.00
100.00 199.99
15.00
200.00
20.00
If your order requires special shipping, you will be notified by
email.
Order Confirmation
We will notify you when your order has been filled, along with any
delivery details. You can also contact us to place an order by email or postal
mail, if you prefer.
~or~
Aardvark Alley
100 Cool Street
Waterville ME 04901-5122
Damaged Goods
Contact us immediately at Aardvark@AardvarkAlley.net . Be sure to include your name, phone
number/email address, description of the damaged product(s), and the condition
of the box.
Return Policy
Every effort is made in both selecting products as well as
shipping and handling to ensure you are delighted with your purchase. Every
product is handcrafted and therefore unique in its characteristics. Some
variances in size, color, texture and appearance are an integral part of making
each product one-of-a-kind. If you are not happy with the items you have
purchased we will exchange them or refund your payment. Shipping & handling
costs are not refundable. Please advise us in writing within 2 days of receipt
of them. Contact us by email at Aardvark@AardvarkAlley.net
. Always include your name and email address.
Payment Policy
We accept Paypal – You may also email your order to Aardvark@AardvarkAlley.net and we
will notify you of the purchase price including S&H and tax. You can then send us a check or money
order. Your order will ship as soon as we receive your money order or your
check clears.