AARDVARK ALLEY SERVICE POLICY

 

Our Purpose

Aardvark Alley works collaboratively with Korando Faith Widows & Orphans Group of Kenya.  Aardvark is committed to the development of self-sustaining, income-generating projects for poor women and children in rural Kenya.  Korando Faith earns income through their export work and pays fair wages to the craftswomen who sell their wares through Korando.  Aardvark returns 100% of its profit to Korando Faith Widows & Orphans Group.  Doing business is an ongoing process—tell your friends about Aardvark—a business that is helping to build a better life for AIDS orphans and widows.

 

Shipping & Handling Rates (based on US$ amount of total order)

From             To             Rate

0.01             9.99           5.00

10.00         49.99           8.00

50.00         99.99           10.00

100.00       199.99       15.00

200.00                         20.00

If your order requires special shipping, you will be notified by email.

 

Order Confirmation

We will notify you when your order has been filled, along with any delivery details. You can also contact us to place an order by email or postal mail, if you prefer.

 Aardvark@AardvarkAlley.net

~or~

Aardvark Alley

100 Cool Street

Waterville  ME  04901-5122

 

Damaged Goods

Contact us immediately at Aardvark@AardvarkAlley.net .  Be sure to include your name, phone number/email address, description of the damaged product(s), and the condition of the box.

 

Return Policy

Every effort is made in both selecting products as well as shipping and handling to ensure you are delighted with your purchase. Every product is handcrafted and therefore unique in its characteristics. Some variances in size, color, texture and appearance are an integral part of making each product one-of-a-kind. If you are not happy with the items you have purchased we will exchange them or refund your payment. Shipping & handling costs are not refundable. Please advise us in writing within 2 days of receipt of them. Contact us by email at Aardvark@AardvarkAlley.net . Always include your name and email address.

 

Payment Policy

We accept Paypal – You may also email your order to Aardvark@AardvarkAlley.net and we will notify you of the purchase price including S&H and tax.  You can then send us a check or money order. Your order will ship as soon as we receive your money order or your check clears.